Grievance Officer (IT Rules)
Designation: Resident Grievance Redressal Officer
Email: grievance@purelytalk.com
Statutory SLA: Acknowledged within 24 hours; resolved within 15 days.
Talk to the PurelyTalk team
Whether you need product assistance, have a platform safety concern, or wish to file a formal statutory grievance under the Information Technology Rules, we are here to help.
Trust & Safety
For urgent abuse reports, harassment escalation, or law enforcement inquiries:
Email: safety@purelytalk.com
Privacy: privacy@purelytalk.com
General Support
For account issues, feedback, technical bugs, or partnership discussions:
Email: support@purelytalk.com
Partnerships: partners@purelytalk.com
Send a direct inquiry
This form drafts an email directly to our support team.
Need emergency assistance?
If you or someone else is in immediate danger, please contact local emergency authorities (112 in India) or report cyber crimes at cybercrime.gov.in.